Helpwise allows you to add more details to your contacts, such as customer id, plan name, etc. A custom field can be created from settings and can be given value against a contact via API, manually or third-party integrations like Zapier.
To add a custom field, go to settings and click on contacts.
![](https://helpwise.io/help/wp-content/uploads/2021/03/Screenshot-2021-03-26-at-8.48.32-PM-1-1024x478.png)
Click on create your first custom field and fill in the name, description, and hit save.
![](https://helpwise.io/help/wp-content/uploads/2021/03/Screenshot-2021-03-26-at-9.12.08-PM-1024x476.png)
To add value to a custom field in contact manually, go to contacts click on edit this contact, and click on the + button at the bottom to select the custom field you want to add.
![](https://helpwise.io/help/wp-content/uploads/2021/03/Screenshot-2021-03-26-at-9.13.12-PM-1024x479.png)
Add the value and hit save.
![](https://helpwise.io/help/wp-content/uploads/2021/03/Screenshot-2021-03-26-at-10.30.10-PM.png)