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How to mark emails as spam using rules?

Steps to auto-mark emails as spam in Helpwise using rules.
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Ashroof
Updated 7 months ago
Please follow the below steps to mark any specific email as spam.

Go to Automation > Rules 


Click on Create New if you have already set up rules, and if this is your first rule, you will be seeing 'Create your First Rule', which will take you to the below page

There are three parts in the RULE, that is WHEN, IF and THEN.

You can set up the conditions as mentioned below for the use case of spamming a particular email that comes from the FROM address abc@example.com.

Rules can be created with different criteria as per your use case.

WHEN condition


IF Condition


THEN condition



Once you are done with setting up the conditions, you can enable the rule and save it.



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