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How does Email AI pricing work?

Helpwise Email AI, your personal assistant for crafting smarter, quicker, and more effective email responses
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Prachi Singhal
Updated 1 week ago
🤖 Helpwise Email AI leverages the context from your ongoing conversation and integrates relevant information from your help centres or knowledge bases to generate personalized, information-rich replies

Check out how Email AI saves you up to 60% more time!


How to buy credits?
  1. Go to your profile icon on top left and click on billing section
  2. Click on "AI Credits"
  3. Choose an option:
    • Autopay: Automatically recharge credits when they fall below your set trigger.
    • Buy Credits: Make a one-time purchase of AI credits.

Setting up Autopay
  1. Click "Setup Autopay".
  2. Set a trigger balance (credits below this will trigger a recharge).
  3. Enter a recharge amount (minimum $5).
  4. Review the credits to be added.
  5. Click "Enable Autopay".

One time purchase
  1. Click "Buy Credits".
  2. Enter a recharge amount (minimum $5).
  3. Review the credits to be added.
  4. Click "Buy Credits"

How are AI credits utilised?

Compose Email - 1 Credit
Let AI create an email draft for you based on the customer profile & type of query
  • AI Summary - 2 CreditsSummary the interaction in a conversation using AI to better collaborate with your team
  • Reply with AI - 3 CreditsReply to customer emails using AI based on the existing or ongoing conversation

For any questions, feel free to reach out to us at our chat support.
You can also schedule a demo call with us here - https://helpwise.io/demo.



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